Answers to the most frequently asked questions are below. If you cannot find the answer to your question here please use the form below to contact us, we will reply usually within one day .

Frequently Asked Questions


Amber comes from nature in a range of colours from transparent through the colour spectrum to black. It contains 8% succinite and all colours work in the same way. It comes naturally in different sizes and shapes. Because amber is natural, every single collar is totally unique.

Category: Knowledge

Amber contains succinite. This is a substance that is found in nature and in our bodies (in much smaller amounts than Baltic amber). Succinite acts as an anti-inflammatory and an analgesic. Succinite is recognized by the medical world and is chemically manufactured today by the pharmaceutical industry for use in immune system medications among many applications. The healing benefit of Amber has been known about since ancient times. Amber has been used throughout Europe for generations.

Category: Knowledge

Pet Health

The way animals get fleas is some other flea-infested animal – a stray dog or stray cat, or some other neighbors’ dog or cat, or urban wildlife, mainly opossums and raccoons – went through your neighborhood, your yard, and the female flea is laying eggs and the eggs are basically rained off into your environment. We call them a living salt shaker. And then those eggs developed into adults and those fleas jumped onto your pet. That’s how it happened.

Dogs generally get ticks because they’re out in that environment, walking through the woods or high grass, and these ticks undergo what’s called questing, where they crawl up on these low shrubs or grass, generally 18 to 24 inches off the ground and they basically hang out. And when the dog walks by or we walk by and brush up against these ticks they dislodge and get onto us. Ticks don’t climb up into trees. That’s an old myth. They just lie in wait for us. It’s sort of an ambush strategy. They can live well over a year without feeding.

Category: Pet Health

Probably the most common thing is, when these fleas are feeding, they’re injecting saliva into the skin. These salivary proteins are often allergenic and animals end up with allergy. The most common skin disease of dogs and cats is what’s called flea allergy dermatitis, where they bite and scratch and lose their hair. It can take only a few fleas for this allergy to become a problem.

If you have a lot of fleas, since they’re blood-sucking insects, especially if you have puppies, pets can become anemic and even die with heavy infestations. Fleas also commonly transmit tapeworms to our pets, at least one species.

With ticks, there are a dozen to 15 or more tick-transmitted diseases that our pets get from ticks. There’s Lyme disease, Rocky Mountain spotted fever, tularemia, ehrlichiosis, and more. Many of these diseases can kill pets.

Category: Pet Health


Return any of our products–no questions asked–within 30 days of purchase.

Category: Sales

We accept all major credit cards, PayPal, Stripe and Digital Wallet. If you do not have a card or online account we also accept direct bank transfer.

Category: Sales

Your order will be despatched by airmail within 3 business days of receipt of your order. We are not in control of postal services however you can expect your packet to arrive 5/10 days after the day of your order depending on your location – All our collars are sent from Italy.

Note: If you are going away and need your order sent at a later date select the option on the checkout page. You can have your order sent to you upto one month ahead giving you time to return home before your order arrives (this service is free)

Category: Sales

It depends on how active is your pet, but our Amber collars lasts as long as the amber pieces are in good condition. It also needs to be washed thoroughly every month in order to remove grease. Over time, amber will naturally become worn down through the friction of the fur. Our experiments show that amber stones slowly get rounder being worn for 2 years or more. In such cases your amber collar should be renewed because when the amber stones are rounded the electrostatic effect wears off.

Category: Sales

If you are going to be away from home you can select a date when you would like your order to arrive.

During checkout choose a delivery date and we will prepare and hold your order for you and send it to you in time for your return home.

Example : You want to order today but will be away from home for a month so carry on with your order and we will ensure it arrives within days of your return.

Category: Sales

Yes, we’ll ship your package anywhere that can accept deliveries.

Category: Sales

Sure, but amber for a short period of time will not get charged because of the wet fur. Whenever your pet gets dry again, the amber collar will be fully functional.

Category: Sales

Our Amber collars do NOT loose effect when used in combination with other substances.

Category: Sales

We accept HKD, JPY¥,CHF, US$,CA$,NZ$,EURO,AU$ and UK£.You can select your currency or go to checkout where it will be updated to your currency as you complete your sending and billing address details.

Category: Sales


1. Use a flexible measuring tape.

2. Place the measuring tape around your pet’s neck with a finger in between. The collar shouldn’t strangle your pet but shouldn’t be too loose.

The measurements in the collars description respectively indicate the distance between the buckle and the first hole of the strap and the distance between the buckle and the last hole.

NOTE: the leather strap adjusts by 5 cm or 2 inches. If your pet has long fur there is no need to make the collar visible – the friction between amber and the fur will do the trick.

Category: Support

The Quickest way is to use the form below or our contact page, we will respond usually within one day.

Category: Support

You can message or call the company director via WhatsApp by clicking HERE.

If you prefer to call by telephone :

UNITED KINGDOM +44 7408807887

Category: Support
Tag: Contact

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